I have been getting these Keen sandals for years and have absolutely loved them. They have been on many boundary water canoe trips and handled the water and terrain well. Unfortunately the quality must have gone down because when I went to replace a pair, due to old age (at least 5 years) the new pair basically broke - the side binding stitching (by the ankle ) and then the webbing came apart (on both outer sides) after just one season of use! I looked at my sons pair and his are doing the same thing, same spot. This is not what we've come to expect of Keen. We won't be buying these again.

BWCA Guy

MN

I hate to leave a one star review on my ALL-time favorite shoes, but Keen, Keen customer support, and Keen product teams simply have let me down as a customer - repeatedly - over a design flaw with the Newport H2 shoes that has been reported to them on at least five occasions over the past seven years: the stitching on the lower ankle/heel area frays, and makes these shoes unwearable. YES, I carefully pull the heel area above my ankle when I wear them (as customer support has repeatedly asked when I call in). The rest of the shoes (front/sides/soles) are in fantastic shape and it's a travesty I have to throw out perfectly good shoes because of a small failure point. My first set made it many years - even with tough use walking rivers. The newer ones (2014+) make it just past their "warranty" period of a year before failing. Even calls to customer support were fruitless as Keen didn't offer to a) forward my comments to the product/design teams nor b) offer any warranty coverage for a problem that I've documented with pictures on every pair I've owned. Sad...

Disappointed

San Jose, CA

As advertised, the fit is tighter than other Keens so I had to order a half-size larger than I normally wear. I don't like how tight the ankle is... in order to fit snug when wearing the sandal, the tightness of the ankle opening makes it hard to get your foot into the sandal. There should be some kind of adjustment capability or even quick-release straps like on a snowshoe.

Tony

Bismarck, ND

I bought this for the sole purpose of wearing it and roughing it out in the rough terrain of indonesia. Visit the volcano craters, sulfuric hot spring, fasting swift flowing river (sharp and uneven rock boulder etc). I was initially very worry this so-called wonder sandal might just end up liked all the other sandals I formerly bought but they were never up to the challenge. Only one trip to the waterfall or any other rough terrain it kapo for them! It was a real letdown. I was to cancel the next day trip due to this. Yet I have visited numerous hot spring, step into the semi boiling water; tread a few rivers maneuver the treacherous river bed; climbing the side of a dormant volcano (very acidic soil not suitable for vegetation) etc. It still came out shining. Just need a few scrubbing to clean it and off for a visit to some night spot in the city! My former so-called outdoor sandals only last a trip to the outdoor! Need to replace one after every trip - no exception!

lawson

singapore

I bought a pair of Newport H2's to use on a trip to Costa Rica. I wore them every day in the rain forest and they are very rugged, comfortable and offer great support! I enjoyed them so much that when we returned, we drove an hour away to buy a pair for my Wife and she loves them as well. I did have problem with the strap on the back that is used to help pull the shoe on, the stitching had pulled out. I contacted Keen, submitted my receipt, photos and explained the situation. Within about 45 minutes, I had a response from Keen stating they had me covered. It was such a good experience that I ordered another pair just like I already own. Kudo to Keen and their customer service, hard to find these days. Thank you!

JUAN2PCB

FL

Great sandal. Had to buy an 11 to fit a size 10 shoe.

Sally

Boston MA

There is about 18" of snow on the ground right now so will let you know what I think about these sandals in a couple of months.

Cool feet Steve

Renton, Wa.

They've change the shoe from years past. Inferior materials results and the stitching coming apart at the heal in less than a year. Also being very wary of their warrantee it's not from the date of purchase but someone that she was manufactured?? Which makes absolutely no sense. So look at the stamp inside the shoe for the date of purchase if it's more than six months to eight months find a different pair for Dawn purchased because the heel will fail

Johnny

Denver

I bought these Newport H2 sandals in June '15 and I love the style, fit and feel. However, after only two short summers of moderate wear, I noticed the stitching coming loose at the back of one side. One more summer and now three sides have separated. Do I have unrealistic expectations that these sandals should be more durable?

Dan

Ashland, KY

I have owned 3 pairs. The first pair lasted two years, the next two pairs lasted one year each before starting to fall apart. I waited too long to use the warranty, but i feel i have enough data points here to never buy these again. If they didnt fall apart i would give these SIX stars as i loved them!

Nipsey

Philadelphia