Bought the first pair but they were too hard for me to put on (new). I have a new hip and that causes a problem for me. Used husband's shoe horn and it was easier. Shoe horn should Be included. I ordered the sandals the same day I received the shoes. They are even harder for me to put on. I broke the shoe horn! After working with them a day or two, they are easier to get On! Love the shoes! Both pair! Already had a friend get a pair! Would buy again!