For warranty claims, please complete the form below with as much information as possible, as we cannot process incomplete forms. After you submit your claim, you will be given a reference number that will allow you to check the status of your claim at any time. Please allow 10 business days for a KEEN warranty specialist to begin processing your claim. If you are a retailer, please call your dealer service representative for help.
Submit a Warranty Claim
Colour(s)
Product Issue
Date of Purchase (DD/MM/YYYY)
Purchased From
Retail Store Online Store keenfootwear.com
Purchased Country
Select Country Austria / Österreich Belgium / Belgique / België Denmark / Danemark / Dänemark France Germany / Deutschland Ireland / Eire Italy / Italia Luxembourg / Luxemburg Netherlands / Nederland Spain / España United Kingdom
UPLOAD YOUR PICTURES
Please attach photos of the defective product and a photo of the size tag inside the shoe (even if unclear). Photo of receipt if size tag unavailable. Additional photos will need to be sent as a reply to the confirmation email.
Photo of Product
(UP TO THREE) *
Upload file size 7MB limit.
A product image is required
File size is {0} (MB). Maximum file size is {1} (MB).
PHOTO OF RECEIPT AND/OR PRODUCT TAG
(UP TO THREE) *
Upload file size 7MB limit.
A product image is required
File size is {0} (MB). Maximum file size is {1} (MB).
An error occurred while submitting your warranty claim, please try again shortly. If you continue to experience problems, please contact our Customer Service Team.
