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Warranty

1. Personal Info
2. Product Info

Step 1: Personal Information

Live chat

Complete your personal information below to submit your claim.

Not in Europe and looking to file a warranty claim? Click below to be re-directed to the correct regional site then use the flag in the upper right corner to change to the country and language of your choice.

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This phone number will only be used by KEEN if we have questions about your warranty request.
Continue To Step 2
GENERAL GUIDELINES FOR WARRANTY

If your warranty replacement request is approved and you wish to exchange your warranty replacement product, you must call

FREE PHONE TEL*: 00800 44 55 44 55
International TEL**: + 31 10 22 14 038

*From landlines. For mobile and other devices, availability is subject to your network provider, charges may apply and can vary according to service provider.
**Call charges vary according to service provider

to obtain exchange authorsation. We’re happy to exchange unworn products for a product of equal or lesser value within 30 days, but we are unable to offer a refund for warranty replacement products.

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