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  • Do you offer wide shoes?

    The widest size we manufacture is EE. However, KEEN’s run wide to begin with, so we offer styles that have been known to comfortably accommodate a 3/4E size foot. That being said, we do offer free delivery and return shipping, so if you order the pair and find them to not be the right fit you can send them right back and you won't be out any shipping dollars! To view our selection select the 'wide' icon underneath the size buttons on the left side of each product page. 

    Widest fit in each category:

    Utility – Detroit

    Hiking – Voyageur (the Targhee is the waterproof version of the Voyageur and is a close 2nd).

    Sandals - Newport

    Where are all of your WIDE sizes in women’s?

    As of now our 'wide' collection is limited for Women, however, we're working really hard to add additional options - more to come! To view our selection select the 'wide' icon underneath the size buttons on the left side of each product page. 

    *Women's fit tip: A men's shoe is technically a women's wide and 2 sizes larger (i.e. if you're a women's 9, you will be a men's 7). So, depending on your size, you may be able to choose from our men's styles for a wider fit.

    Size chart:

    Men's regular - D (standard width)
    Men's wide - EE (widest KEEN option)

    Women's regular - B (standard width)
    Women's wide - D

  • Where can I find this shoe locally?

    Unfortunately, we don’t have access to what inventory our retail partners are carrying. However, there is hope! The best option is to follow our store locator link to pull up stores around you that are carrying KEEN's in general and then proceed to call in to see if the retailer is has available the specific style you’re interested in.

    www.keenfootwear.com/stores/

    That being said, we do offer free delivery and return shipping, so if you order the pair through our website and find them to not be the right fit you can send them right back and you won't be out shipping dollars!

  • Where can I find the KEEN size chart?

    Our size chart is linked on every product page above the size list. You can also find it through the link below. 

    www.keenfootwear.com/help/size-guide/

  • What is the biggest shoe size KEEN makes?

    We offer some shoes in up to a Men’s size 17 and a Women’s size 12. It is best to search by size on the Men’s or Women’s landing pages to see what shoes are available in your specific size.

  • What is the difference between EVA and PU?

    KEEN mid-soles will be made up of EVA or PU materials. Both provide excellent comfort, but there are key differences between the two. 

    PU (Polyurethane)

    PU is an organic polymer known for it's resilience and compression resistance. It is slightly heavier with a higher density, but in footwear it excels when it comes to durability. PU will provide you with the "millionth step comfort" you find in styles like the Durand and Braddock. 

    EVA (Ethylene-vinyl acetate)

    EVA is a synthetic polymer known for it's superior cushioning. It is a lightweight polymer which still maintains excellent shock absorption. Due to it's lower density structure, EVA can compress over time which means it will start providing less support after significant wear. EVA will provide you with the superior lightweight cushioning you find in styles like the Targhee II and the Newport sandal. 

  • Which KEEN styles work best with my orthotics?

    Many of our shoes feature removable insoles, which are ideal for orthotics. To check if a style has a removable insole check out the "features" section on any product page.

  • What is the difference between the Targhee and Voyageur?

    The Voyageur is a light-weight, water-resistant hiker. It is meant to keep your feet relatively cool during a hike with an inner-mesh lining to allow for better airflow. An ESS shank is also built in for added stability. The Targhee, on the other hand, is the Voyaguer's waterproof counterpart. The Targhee will have all of the same features as the Voyageur with the added benefit of containing our KEEN.Dry waterproof liner, which will keep your feet nice and dry. For this reason, the Targhee will be approximately 1 ounce heavier per shoe and will sometimes require moving a half-size up, as the waterproof liner uses extra space in the shoe. 

  • How does your sizing work for kids?

    Our kids sizing is broken down into four categories:

    Baby - Sizes U.S. 6M-24M

    Toddler - Sizes U.S. 4-7

    Little Kids - Sizes U.S. 8-13

    Big Kids - Sizes U.S. 1-6

    After big kids size U.S. 6, the next size up is U.S. men's size 7.

  • The Newport Sandal FAQ

    What is the difference between the Newport and Newport H2?

    The Newport and Newport H2 are both built with the same last so they will fit and feel almost identical in support and structure. The differences are in the materials used. The Newport is built with leather straps and a microfiber footbed for maximum comfort. The Newport H2 was built for the water, so instead of leather, the straps are built with nylon webbing and microfiber. The H2 footbed uses an EVA material instead of microfiber. The result: Newport H2 dries much faster than the original Newport. 

    Can the Newport be used for backpacking and thru-hiking?

    Versatility is part of the Newport design, but it completely depends on your personal hiking needs and preferences. Some backpackers and thru-hikers pack a pair of Newports to wear in wet conditions or while in camp. Generally people will wear an enclosed hiking boot or shoe and just bring the Newport to supplement that. We recommend medium to light day hikes with the Newport.

    How do you wash the Newport?

    All KEEN water sandals are machine washable. We’ve also taken great care to develop leather uppers that will not crack, shrink or stretch when washed. Even KEEN leather Newport sandals are machine washable! Use a small amount of detergent, wash on gentle cycle and air dry.

    Have there been any changes to the Newport?

    The Newport design has not changed since we released it in 2003. In the production year of 2008 we switched manufacturing locations and some customers who were on the edge of their size ended up needing to size up after that. This is the same time that we officially started suggesting a 1/2 size up from your normal KEEN size, but they've always fit a little small.

    Does the Newport use any odor control?

    Yes! In the past we have used an antimicrobial in our sandal styles that is meant to keep odor to a minimum. We were not impressed with the potential environmental impact of the substances used to remain odor-free though, so we do not use the heavy duty odor control you may find in other footwear because of the environmental impact (since our sandals are likely to be found on trails and in natural environments). As a result, we have discontinued the use of antimicrobial materials altogether and have switched to a natural pro-biotic odor control method called Cleansport NXT

Wilderness is not a luxury
but necessity of the human spirit.

– Edward Abbey

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