Declaration in Accordance with the Act on Specified Commercial Transactions of Japan
|Company||KEEN JAPAN GK|
|General Manager||Naoji Takeda|
|Shop Name||KEEN Online Japan|
|Address||SI-BUILDING AOYAMA 6 TH FLOOR, Kitaaoyama 1-3-6, Minato-ku, Tokyo 107-0061|
|Business Hours||Monday through Friday 11:00-15:00, Closed Sat/Sun/holidays|
|Non-product Fees||Handling fee in case of COD shipments:
|Payment Methods||Credit Card
Convenience Store Settlement
Collect on Delivery (C.O.D.)
|Shipping Method and Fees||Yamato Transport (Free Shipping)
Currently shipping only allowed within Japan
Orders are shipped on business days only. Business days are Monday-Friday, excluding holidays.
For items purchased with a credit card, you will not be billed until the items have shipped. For items purchased with a debit or bank card, you may be billed immediately upon order confirmation.
Most orders begin shipping as soon as your online purchase is completed. Items are shipped once they are located in stock, your payment is approved and the receiving address is verified. For example, if you order an item on Monday that leaves our warehouse in 1-2 full business days, it will leave our warehouse no later than Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping method and the location of your shipping address.
Sorry, we are unable to ship to multiple addresses at this time.
|Returns & Exchanges||We stand behind our products. If within 30 days you are not entirely happy with your purchase from keenfootwear.com, you may return it to us, free of charge.|