Shipping Costs and Methods
Yamato Transport/ヤマト運輸 - FREE
- Orders are shipped on business days only. Business days are Monday-Friday, excluding
- For items purchased with a credit card, you will not be billed until the items have
shipped. For items purchased with a debit or bank card, you may be billed immediately
upon order confirmation.
- Most orders begin shipping as soon as your online purchase is completed. Items are
shipped once they are located in stock, your payment is approved and the receiving
address is verified. For example, if you order an item on Monday that leaves our
warehouse in 1-2 full business days, it will leave our warehouse no later than Wednesday. After your
order leaves our warehouse, delivery times vary according to the shipping method
and the location of your shipping address.
- Sorry, we are unable to ship to multiple addresses at this time.
- Please call a customer service associate at 0120.530.570 if you have any
TRACK YOUR ORDER
There are three ways to track your order...
- Check your email. You will receive emails regarding the status of your order at
the address you entered during checkout.
- Visit the website. If you have created an account with us, information about your
open orders, tracking and past orders is available online in the My Account section.
- Contact us. If you still have questions about your order, please contact us at 0120.530.570 or via email at