AND EXCHANGE POLICY
We stand behind our products!
If within 30 days you are not entirely happy with your purchase from keenfootwear.com, you may return it to us. Period.
It is necessary for you to follow the simple online procedure, so we can swiftly expedite your return or exchange.
Please allow three weeks for your credit to be processed, once we receive the products at our warehouse. Please note the original shipping cost is not refunded.
We will notify you via email when your return or exchange has been credited back to your card.
Warranty Replacement Product Exchange Policy
If your warranty replacement request is approved and you wish to exchange your warranty replacement product, you must call 0120-530-570 to obtain exchange authorization. We're happy to exchange unworn products for a product of equal or lesser value within 30 days, but we are unable to offer a refund for warranty replacement products.