Have something to say?
We'd love to hear from you.
Drop us a line at
info@keenfootwear.com
or give us a call at 1.866.676.KEEN (5336).
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Shipping Costs and Methods
Please note, our Warehouse is doing inventory this week.
We will do our best to get your order to arrive at your destination by Wednesday, November 25.
Overnight and Two Day Shipping options will resume at 10am on Friday, November 20.
We cannot ship to P.O. boxes.
The cost is as follows:
Ground (5-7 business days) - $5.00
2 Day - $15.00
Overnight - $25.00
SHIPPING RESTRICTIONS
- Orders are shipped on business days only. Business days are Monday-Friday, excluding
federal holidays within the United States.
- Currently, we are not able to ship to locations outside of the United States.
- For items purchased with a credit card, you will not be billed until the items have
shipped. For items purchased with a debit or bank card, you may be billed immediately
upon order confirmation.
- Most orders begin shipping as soon as your online purchase is completed. Items are
shipped once they are located in stock, your payment is approved and the receiving
address is verified. For example, if you order an item on Monday that leaves our
warehouse in 1-2 full business days (Monday-Friday, excluding federal holidays within
the United States), it will leave our warehouse no later than Wednesday. After your
order leaves our warehouse, delivery times vary according to the shipping method
and the location of your shipping address.
- Sorry, we are unable to ship to multiple addresses at this time.
- We cannot ship to P.O. boxes.
- Please call a customer service associate at 1.866.676.KEEN (5336) if you have any
questions.
TRACK YOUR ORDER
There are three ways to track your order...
- Check your email. You will receive emails regarding the status of your order at
the address you entered during checkout.
- Visit the website. If you have created an account with us, information about your
open orders, tracking and past orders is available online in the My Account section.
- Contact us. If you still have questions about your order, please contact us at 1.866.676.KEEN
(5336) or via email at
info@keenfootwear.com.
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